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Fairheads News
Fairheads News
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Fairheads News
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Fairheads News
Fears of SPAM, passing on your email address to others or not being able to opt-out are always a concern when considering subscribing to an email newsletter. Find out what we do to ensure subscribing with us is safe More...
Fairheads News
Find out how our advanced "Smart Newsletter" system enables you to choose what information you receive from us More...
Fairheads News
Fears of SPAM, passing on your email address to others or not being able to opt-out are always a concern when considering subscribing to an email newsletter. Find out what we do to ensure subscribing with us is safe More...
Fairheads News
Find out how our advanced "Smart Newsletter" system enables you to choose what information you receive from us More...
Fairheads News | Retirement funds
At Fairheads we are concerned that many large retirement funds have not yet appointed a beneficiary fund and choose to retain and administer minors’ benefits in the retirement fund itself. In certain circumstances, where the assets of children need to be retained for a short period of time, it would be acceptable to retain these assets in the retirement fund, but this should be the exception rather than the rule.
This article explains why retirement funds are simply not designed to cater for the specialised, high-intensity administration of children’s benefits which require very specific asset allocation, communication and other processes.
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Fairheads News | Retirement funds
This issue of Fairheads Times reflects a busy couple of months in which Fairheads has been active across all areas of the business. More...
Fairheads News | Retirement funds
Fairheads Benefit Services is delighted and honoured to welcome Ethan Dube as non-executive Chairman of our company. More...
Fairheads News | Retirement funds
Giselle Gould, Business Development Director at Fairheads, led a panel discussion at the IRFA Conference in Cape Town in July, as an independent convenor. David Hurford, Head of Sponsored Products, also took part. Following below is a summary of the discussion that was published on the EBNet website post-conference. More...
Fairheads News | Retirement funds
Fairheads Benefit Services is reaching out to members and guardians in a new and exciting way – we now have two field agents on the road, in a Fairheads-branded vehicle which doubles up as a mobile office.
In this way we are bringing service face-to-face service directly into people’s homes or at a place close to them, such as the car park of the local police station. Out come the table and chairs, the laptop and Themba Manzana and Lerato Mokgobu are ready to help!
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Fairheads News | Retirement funds
David has had a successful career, predominantly in banking and senior management, for over 20 years in South Africa, the United Kingdom and Australia. More...
Fairheads News | Retirement funds
There remains a clear dichotomy within the global economy. The US continues on its path to recovery, as shown by stronger economic growth dynamics and falling unemployment. The focus is very much on the quantum, rather than the timing of interest rate hiking cycle that the US Federal Reserve embarks on. We expect rates to be hiked gradually, and anticipate the first one in September this year. More...
Fairheads News | Retirement funds
The Business Place Philippi (TBPP) in Cape Town has been an enterprise development partner to Fairheads since 2010 and we are excited to be part of this thriving organisation that promotes entrepreneurship and helps create sustainable businesses. More...
Fairheads News | Retirement funds
In terms of section 37C of the Pension Funds Act, the trustees of retirement funds have four options when deciding how to allocate benefits due to minor dependants/nominees who have lost a breadwinner. They can pay a lump sum benefit to the guardian; retain and administer the monies in the retirement fund; pay the funds to a trust (if a trust nominated by the member or guardian); or pay them to a beneficiary fund, which is the pension fund vehicle government introduced in 2009 to safely house the assets of “widows and orphans.” More...
Fairheads News | Retirement funds
On behalf of Fairheads, I am pleased to announce that Fairheads has concluded a BEE transaction that has resulted in Vunani Capital Proprietary Limited (”Vunani”) acquiring a majority shareholding in Fairheads International Holdings (SA) (Pty) Ltd, which owns Fairheads Benefit Services (Pty) Ltd.
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Fairheads News | Retirement funds
Following years of verbal engagement, a formal written submission has recently been made to the Financial Services Board to amend pension fund legislation such that death benefit lump sums administered by beneficiary funds, umbrella trusts or retirement funds on behalf of minor dependants not be automatically paid out to such minors when they turn 18. The submission was made on behalf of the industry via the Institute for Retirement Funds Africa (IRFA). More...
Fairheads News | Retirement funds
GLOBAL MARKETS
In the US, economic data led the Federal Reserve, at its 18 March FOMC meeting, to significantly downgrade its own interest rate outlook: its new “dot plot”, reflecting FOMC members’ own expectations, showed the new median Federal Funds rate at the end of 2015 at 0.625%, down from 1.125% in its December statement, and at 1.875% at the end of 2016 versus 2.5% previously. Consequently, market participants have pushed out their first rate hike expectations to September from June this year, while also moderating their views on the pace and extent of Fed tightening. More...
Fairheads News | Retirement funds
Yvonne Mahlatji joined Fairheads in 2008 as a consultant in the Sandton office. She is currently the Key Accounts Manager, managing four consultants in Johannesburg, Sandton and Durban. She services her own clients and oversees others.
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Fairheads News | Retirement funds
Davis joined Fairheads Benefit Services in the Johannesburg office in 2006 as a client liaison officer where he helped to pioneer the walk-in service offered in Commissioner Street. The service has proven highly successful and the team has grown to a total of four and Davis was promoted to key account consultant in 2013. More...
Fairheads News | Retirement funds
Fairheads contact centre got the nod from the industry in November last year when we were selected as finalists in the BPeSA Industry Awards in the Captive Contact Centre category. BPeSA (Business Processing enabling South Africa) hosts the awards annually to recognise and celebrate outstanding performance and excellence within the contact centre industry.
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Fairheads News | Retirement funds
“Poverty touches every aspect of a child’s life. The child born into poverty almost always remains trapped there unless significant interventions occur. Left unaided, impoverished children face a lifetime of physical and psychological trauma - illiteracy, malnutrition, disease, low self-esteem and lack of opportunity. These are among the root causes of poverty that Christel House overcomes." An extract from Christel House South Africa’s mission. More...
Fairheads News | Retirement funds
Diarise the annual update on Fairheads Umbrella Beneficiary Fund and Fairheads Umbrella Trust later this year. We would love to see you there!
CAPE TOWN: Tuesday, 1 September 2015
DURBAN: Wednesday, 2 September 2015
JOHANNESBURG: Thursday, 3 September 2015
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Fairheads News | Retirement funds
The Financial Services Law General Amendment Act (FSLGAA) has brought about many changes to the various financial services acts and very specifically for our purposes, the Pension Funds Act 24 of 1956 (PFA). More...
Fairheads News | Retirement funds
In the recent National Budget, Finance Minister Pravin Gordhan announced favourable adjustments to the taxation of pre-retirement lump-sum benefits, including death benefits. This positive Budget tax news makes beneficiary funds even more attractive. More...
Fairheads News
Fairheads Benefit Services has two distinct client groups: corporate clients comprising pension fund trustees, employee benefit consultants, intermediaries and employers; and member clients comprising the guardians and minor dependants whose assets we administer on their behalf. More...
Fairheads News
The fatal shooting of 34 miners at Marikana mine on 16 August 2012 was a tragic event for South Africa. One and a half years later, the Farlam Commission of Inquiry is still under way and many of the families affected have not yet found closure. More...
Fairheads News | Retirement funds
February saw equity markets largely recover the losses experienced in January, when markets suffered their worst reversal since the volatile May to June period of last year as a result of the US Federal Reserve’s indications of tapering quantitative easing. More...
Fairheads News
A member of the Fairfund Umbrella Trust has an inspiring story to tell. More...
Fairheads News
Promoting entrepreneurship and job creation through enterprise development Many South Africans dream of the kind of economic success that will allow for them to make a decent living for themselves and their families. More...
Fairheads News
It has been another challenging year in the financial services industry, requiring a strong focus on efficiencies and communication. More...
Fairheads News | Retirement funds
Since the change of age of majority in 2007 in the Children’s Act, it has become a problem in beneficiary funds to pay lump sums to 18 year olds. More...
Fairheads News | Retirement funds
The world since 2008: The world economy faced recession and possibly depression in the aftermath of the 2008 financial market crisis. Governments had continued to grow into strong tax revenues collected in the “good” years preceding 2008 and when the recession came, by and large all of them were faced with falling revenues and elevated expenditure levels and recently instituted social programmes. This led to an increase in fiscal deficits and reduced scope for governments to intervene in their economies in an attempt to re-stimulate them. More...
Fairheads News
Fairheads Benefit Services’ philosophy on people development is very simple – we empower our staff to do their work to the best of their ability so that we can meet our strategic imperative of giving our clients a high level of service. More...
Fairheads News
Fairheads’ popular new member newsletter, called ‘Let’s Talk!’ published its second edition a few weeks ago and has been distributed i.a. at the guardian roadshows. Articles are relevant to guardians and caregivers, as well as to teenagers. This edition has three languages – English, Sotho and Zulu. More...
Fairheads News | Events
The annual guardian roadshow by Fairheads and its beneficiary funds and umbrella trusts started in August this year. This project runs over 15 weeks, from 16 August until 30 November. More...
Fairheads News
As we enter the second half of the year and reflect on the past six months, it is apparent that the world is still grappling with an economic crisis. Reality has set in and although there are some signs of hope, economically we all understand that it will be a long journey. We have for the first time invited RisCura Consulting to provide us with a market commentary in Fairheads Times to assist in obtaining a better perspective of economic conditions. We thank them for their contribution and hope to make this a more regular feature. More...
Fairheads News | Retirement funds
As South Africa battles through the numerous challenges it faces in educating children,organisations such as Fairheads have to not only ensure we understand the cultural diversity of our clients but also take into consideration their education levels. by Monica d'Oliviera-Vilabril, Chief Operating Officer More...
Fairheads News | Retirement funds
Fairheads Benefit Services is running a five-part series on beneficiary funds in The Sowetan. This is an educational series aimed at educating the public and our members about beneficiary funds and answering some frequently asked questions. If you would like to read the series,please visit the Fairheads website or Facebook page. More...
Fairheads News | Retirement funds
RisCura act as asset consultants to Fairheads Benefit Services and helped us to devise our unique asset allocation process for beneficiary funds. This is an edited version of their market commentary at 30 June. Markets were overextended after the prolonged rally in the past few months, so the correction in June was overdue. It is poignant to note that markets began to recover quickly towards the end of June as fear of rising interest rates started to abate. However, it is equally important to note how sensitive markets are to interest rate rises. More...
Fairheads News | Events
Planning for the 2013 Fairheads Guardian Roadshow is well underway, and the excitement is mounting as the launch date for this year’s nationwide Fairheads Benefit Services guardian and member outreach draws near. This fourth consecutive roadshow initiative is scheduled to commence on 16 August, and will run until 30 November this year. – by Olefile Moea (Fairheads Guardian Roadshow Steering Committee) More...
Fairheads News | Retirement funds
Beneficiary funds have been in existence for four years now, yet awareness of them remains frustratingly low. by Richard Krepelka – Chief Executive Officer More...
Fairheads News
Welcome to the first edition of Fairheads Times for 2013. Already our financial year end is upon us. More...
Fairheads News
A Case Study In 2012 the beneficiary graduated with a Bachelor’s degree in Sociology From the University of Maseru. Her funds came into trust in 2007 after both her parents had passed away prior to her finishing Grade 10. Her grandparents were appointed as guardians. More...
Fairheads News
Take a look at our first member newsletter! It’s bold, bright and informative, and is published in Zulu and English. More...
Fairheads News
You know you are in the business of helping young people obtain an education when your company makes nearly 26 000 payments for educational costs from the beginning of November to the end of January. Monica de Oliveira Vilabril, Chief Operating Officer, provides some insight into how Fairheads manages the huge influx of requests for educational expenses for the new school year: More...
Fairheads News
In October 2007, Fairheads appointed William Lourens to head up the internal audit function in the company. William provides an update on this important area. by William Lourens - Internal Audit Manager More...
Fairheads News
Our call centre is now open from 7h30 till 17h00. Find out More...
Fairheads News | Events
Spirit of the roadshows. More...
Fairheads News | Events
Children from seven institutions benefitted from the generosity of Fairheads staff when the company’s “Back to School” campaign concluded in February this year. The CSI initiative garnered more than 2 100 items of stationery and uniforms which staff personally delivered to the recipients. More...
Fairheads News
What a proud moment to see Thulani Madondo, founder of KYP, being nominated as one of ten finalists for CNN’s Hero of the Year Awards. More...
Fairheads News
In August Fairheads commenced the popular annual guardian roadshows which we have staged around the country in previous years. We have learnt much during these interventions, particularly about how better to communicate with guardians and beneficiaries. More...
Fairheads News
We are always surprised by the pace of time as the year end is nearly upon us and pressure mounts to complete the many tasks that we have set ourselves. So far it has been a successful year of consolidating our client base and focusing on service delivery and I am proud to acknowledge that we are moving from strength to strength. More...
Fairheads News | Retirement funds
Giselle Gould took part in a panel discussion workshop at the Institute of Retirement Funds (IRF) conference in Cape Town on 2 September. The theme of the conference was Journey to Sustainability and Giselle’s presentation focused on three areas in which beneficiary funds provide sustainability. More...
Fairheads News
Following below are a few short case studies from our administration teams which show how beneficiary funds can be used to sustain beneficiaries through their education and life needs. In two of the three case studies, the beneficiary had decided to leave their assets in their beneficiary fund account when they turned 18. More...
Fairheads News | Retirement funds
Giselle Gould, Fairheads Business Development Director, has been appointed to the Board of the IRF. One of her intentions is to raise the profile of beneficiary funds in the retirement fund industry. Giselle is no stranger to the IRF, having served as its CEO for five years prior to joining Fairheads in 2003. More...
Fairheads News | Retirement funds
Most companies collect, process and store clients’ personal information. This information is essential to most if not all of Fairheads business processes. With the Protection of Personal Information Bill (POPI) on the cards, companies such as ours need to consider the manner in which this Bill will affect their operations. More...
Fairheads News
Once again this year Fairheads has been visible to drivers on Gauteng highways. Here are some of the large street posters that have been displayed on the M1 near the Grayston Drive on- and offramps. More...
Fairheads News
It has come to our attention that a company has been formed in Swaziland under the name Fairheads Benefit Services Swaziland (Pty) Ltd and is also operating a beneficiary fund under the same name. We would like to advise that these entities have no connection with Fairheads in South Africa and advise all of our Swaziland members and guardians to continue dealing with us in South Africa regarding their benefits administered by us. More...
Fairheads News | Events | Retirement funds
It is important to regularly test one’s assumptions and strategies to ensure that the chosen investment strategy continues to fulfil its objective. We believe that the appropriate tailored investment strategy, together with the best managers, plays a vital role in matching the risk and return expectations of our members. In these difficult times it is easy to be misled and chase returns at unacceptable risk levels. Our bespoke Investment Policy Statement gets us through these rough seas in a stable and consistent way. The question is, is it working and if not, what do we need to do about it? More...
Fairheads News | Events
From August to November this year Fairheads will go on a national roadshow to explain face to face to members and guardians how beneficiary funds and umbrella trusts work. In the process, we hope to help lift general levels of financial literacy in our country. More...
Fairheads News
The Fairheads Benefit Services call centre has progressed rapidly since its inception in 2008. The strategic operational efficiencies we have implemented have improved the service to our guardians and beneficiaries and have led to our call centre being rated one of the best in the market. More...
Fairheads News | Retirement funds
Beneficiary funds are no longer new. They have been around for over three years now, and yet awareness of beneficiary funds is still low among many trustees. Some large funds have not even appointed beneficiary fund service providers, thus reducing the options available for death benefit payments. More...
Fairheads News
The training department’s challenge this year is to ensure that our training programme supports our drive to deliver quality client service. Excellent external customer service is only possible where internal customer service is good. Thus we have embarked on a journey to nurture a spirit of collaboration amongst staff. More...
Fairheads News | Retirement funds
The Chlldren’s Act of 2007 brought the age of majority down from 21 to 18. While it may make economic sense to expand the group of financially active people (and political sense to increase the voting pool), how many young people of 18 are able to handle large payouts on termination of their beneficiary fund or umbrella trust? It is not uncommon for service providers like Fairheads to pay out R100 000 or more on termination of accounts. More...
Fairheads News
January always seems to pass in a flash! However, I would like to take this opportunity to wish all our clients and service providers a prosperous and healthy year. More...
Fairheads News
The guardian workshops that Fairheads held between September and November last year were hugely successful. The logistics of the exercise were a real challenge but we conclude that nothing can beat the value of face-to-face contact. Guardians had a chance to ask questions and we were able to further educate and assist them. These interactions provided the opportunity to further improve communication as well as services provided. More...
Fairheads News
Poverty continues to be one of the major challenges in South Africa. While charitable donations and aid play an important role in bringing relief to the destitute, it is not enough to uplift and empower the disadvantaged communities in our country. Enterprise development is an option that empowers not only previously disadvantaged entrepreneurs but also the communities in which they operate. More...
Fairheads News
Fairheads made a donation to the Kliptown Youth Program (KYP) as part of our corporate social responsibility for 2011. The funds allocated to assist with the KYP tutoring program stemmed from Fairheads’ decision to donate funds to an educational cause instead of an elaborate stand at the 2011 IRF Conference. More...
Fairheads News
Fairheads Times carries beneficiary case studies from time to time. In this way readers can get a glimpse into the frequently very difficult circumstances of our clients. Here is an account by Mpuseng Sekaleli, client liaison officer in Fairheads Johannesburg office, about how she managed to trace a beneficiary while she was on leave. More...
Fairheads News
Santa Shoebox started in 2006 in Cape Town but soon became a national project. In 2011 over 70 000 shoeboxes were pledged and handed out to children around the country. More...
Fairheads News
For the second year running the men, known as Mo Bros, of Fairheads have taken part in the worldwide movement called Movember. More...
Fairheads News
The Fairheads training team is working hard to make sure training programmes are suited to our clients’ needs. In 2011 we rolled out a major training initiative, or learnership, to our contact centre staff as well as to all job levels across the operational departments as these staff members are at the front line when it comes to dealing with clients. More...
Fairheads News
Guardian counselling is an important part of Fairheads’ work. Staff who interface regularly with guardians/beneficiaries are encouraged to attend professional counselling courses. Nombi Tsoeu, client liaison officer in Fairheads’ Johannesburg office, describes how this came in useful. More...
Fairheads News | Events | Retirement funds
The IRF conference this year was titled “The Changing Retirement Fund Landscape”. Fairheads CEO Richard Krepelka comments on some of the themes discussed. More...
Fairheads News | Events
Fairheads has extended its successful guardian workshop concept nationally this year for the first time. More...
Fairheads News
Did you know that Fairheads' call centre handles... More...
Fairheads News
Fairheads services some 110,000 beneficiaries across the beneficiary funds and umbrella trusts it administers. You can imagine how much paper is generated through correpondence - and it grows every month. This, combined with a desire to go green and save costs for our clients, means that we have undergone a vital transformation to handle our administration electronically. More...
Fairheads News
Solvej Strandvik (Fairheads training officer), affectionately known as Solly by those close to her, passed away on 24 June 2011 and left a gaping hole in many people’s lives. More...
Fairheads News | Events
Fairheads' call centre staff make it about more than just the money More...
Fairheads News | Events
That was the name of the Fairheads-sponsored community performance in Clanwilliam this year. A TV crew was there and the event made it onto etv Prime Time News. More...
Fairheads News | Retirement funds
How many retirement funds have informed their members properly about beneficiary funds? More...
Fairheads News
Facts about Fairheads from our CEO More...
Fairheads News
If you live in Sandton or Johannesburg, look out for our street poster campaign titled “Educating through beneficiary funds”. We aim to raise awareness among the public... More...
Fairheads News
For the second year running Fairheads Benefit Services has won the Imbasa Yegolide award for Best Trust and Beneficiary Administrator More...
Fairheads News
All a guardian needs to know about beneficiary funds. More...
Fairheads News | Events | Retirement funds
Fears of SPAM, passing on your email address to others or not being able to opt-out are always a concern when considering subscribing to an email newsletter. Find out what we do to ensure subscribing with us is safe More...
Fairheads News
Find out how our advanced "Smart Newsletter" system enables you to choose what information you receive from us More...
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